These General Conditions of Sale govern the relations between EPITACT SPORT NORTH AMERICA and any consumer on the occasion of the sale of the products presented on the site "www.epitact-sport.ca". As a result, any order implies adherence to these Terms and Conditions of Sale, which you can print and keep.
EPITACT SPORT NORTH AMERICA reserves the right to adapt or modify at any time the General Conditions of Sale. The amended General Conditions will then be applicable as soon as they are posted online.
Orders can only be placed by a consumer who is a major or minor physical person (with the agreement of a legal representative) who does not act in the context of his commercial, industrial or liberal activity (orders are excluded by legal persons), for delivery in Canada and the United States.
The site "www.epitact-sport.ca" does not support the processing of orders, catalog requests and claims from countries or territories other than Canada and the United States.
The selling prices of the products marketed on the site "www.epitact-sport.ca" are expressed in CAD. Processing and shipping fees are available from 50 CAD order. The fixed prices are firm and final.
epitact-sport.ca reserves the right to modify its prices at any time but the products will be invoiced on the basis of the rates in force at the time of the recording of the orders.
Promotional offers can not be combined with other discounts or offers produced (unless otherwise stated).
EPITACT SPORT NORTH AMERICA reserves the right not to honor an order if there is a legitimate reason (in particular non-payment, wrong address, fraudulent use of an Advantage Code for strictly personal use and valid only once).
Order online: www.epitact-sport.ca
You can use the search engine of our site to search for a product precisely. In case of unavailability of an article, our site will indicate you the period in which the article will be available again. You will always receive an e-mail confirming your order with confirmation of all items of your order. Information on the availability of items on the site are given to you when placing the order. Exceptionally, an article announced by our site may be unavailable after final registration of your order. In this case, you will receive an email or a letter indicating the delivery time. You can then, if you wish, decide to cancel your order.
You did not find the desired product on the site? Do you want advice or information about a product? And above all ... you want to share your comments or suggestions?
We invite you to contact us by email at email@example.com, by mail at ABRITU SPORT 8358 Labarre Street MONTREAL QC H4P 2E7 or by phone at 438 794 8360 from Monday to Friday from 9am to 5pm.
4. TERMS OF CONTRACT CONCLUSION
Here are the essential steps to place your order on the site www.epitact-sport.ca
A. Purchase order
- Add the product of your choice to the basket.
- Fill in your Benefits Code if you have one.
- Check the contents of your cart, the price and if necessary, make any useful changes.
- Continue shopping or confirm your order.
- Log in (email and password) if you are already an epitactsport customer, otherwise register to order.
- Validate your personal data.
C. Mode and delivery address
- Choose your delivery method.
- Confirm your usual delivery address or fill in and confirm another delivery address.
- Accept the General Conditions of Sales.
D. Summary and method of payment
- Check the content of your order and your Benefits Code.
- The global price of your order is indicated to you.
- Choose and confirm your payment method
- Validate the information
5. PAYMENT TERMS
You pay by credit card:
You choose your card type (VISA, Mastercard), enter your card number, its expiry date and the last three digits on the back of your card, then validate your data. The final validation of the order occurs after validation of the payment. In order to provide you with the most reliable and secure service, we have chosen PAYPAL and MONETICO Desjardins payment systems. You are redirected to a secure page by PAYPAL or MONETICO, the data you enter are encrypted to circulate safely and confidentially. No payment information is stored on our site. Your payment request is sent in real time on the secure payment system, the bank ensures that your credit card is valid and confirms the registration of your payment by issuing an electronic certificate with the transaction number or informs you that the transaction is rejected. Your account is charged the amount of products and shipping costs (depending on the mode chosen) at the time of order. At the end of all these steps and if you have opted for online payment, your order is registered.
EPITACT SPORT offers delivery by POST CANADA within 3 to 5 business days across Canada and the United States.
Shipping costs are available from 50 CAD order (before taxes).
Below this amount the shipping costs will be 4.95 CAD.
7. EXCHANGE OR REFUND
You can request the exchange or refund no later than 15 days after receipt of your order. For this, inform us of your decision by mail to ABRITU SPORT 8358 Labarre street MONTREAL QC H4P 2E7 Canada, by email firstname.lastname@example.org or by phone at 438.794.8360 from Monday to Friday from 9h to 17h.
We will send you our return authorization, the return costs being at your expense.
You must then return the product (s) concerned at the latest within 15 days without forgetting to attach the invoice.
Upon receipt of your return, we will proceed to the exchange or refund.
The items we sell are described and presented with the utmost accuracy. However colors may be altered by your computer screen and we can not guarantee them contractually.
EPITACT SPORT is bound only to an obligation of means with regard to the operation and continuity of the service on the Internet.
9. INTELLECTUAL PROPERTY
All elements of our website are protected by copyright and trademark law. They are the exclusive property of EPITACT SPORT and can not be copied, reproduced or downloaded in whole or in part without the express prior permission of EPITACT SPORT. Failing that, such acts constitute acts of counterfeiting punishable. Our website may offer hypertext links to other sites. We are under no obligation to engage in any other site to which you may have access and therefore can not be responsible for the content, operation and access to these sites. If you publish a website on your own and wish to place a simple hypertext link on your site that links directly to the homepage of our website, you must first request prior authorization from EPITACT SPORT. However, any deep hypertext link to a secondary page of our site is strictly prohibited. In any case, any hypertext link must be removed upon simple request from EPITACT SPORT, which therefore reserves, as it is a simple hypertext link authorized, the possibility of returning to the authorization granted. The use of the website is reserved for strictly personal use.
10. PROTEST AND DISPUTE
EPITACT SPORT makes every effort to satisfy you at best.
In this context, if you have not received your package in time, if you want to make a claim, exercise your right of withdrawal or warranty, tell us about a dispute you can call the 438 794 8360 from Monday to Friday from 9h to 17h. You can also contact us by mail ABRITU SPORT 8358 Labarre street MONTREAL QC H4P 2E7 Canada, by email email@example.com, or on the Internet (from www.epitact-sport.ca).